Dear Valued Guests

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Thank you for considering to stay at our guesthouse. In order to ensure a pleasant and comfortable stay for all of our guests, we have implemented a policy regarding animals and children.

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Please note that we do not allow any animals on our premises. This includes pets, service animals, and emotional support animals. We understand that your furry friends may be important to you (as they are to us), but we kindly ask that you make other arrangements for their care during your stay.

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Additionally, we do not allow children under the age of 14 years old to stay at our guesthouse. While we appreciate and value families, we have implemented this policy to maintain a quiet and peaceful environment for our guests.

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We apologise for any inconvenience this may cause and we appreciate your understanding and cooperation in ensuring a pleasant stay for all of our guests.

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Payment

The cardholder & ID/Passport must be present at check-in. 
The credit card used for the online payment must be present at check-in.

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Cancellation Policy

Forfeit 100% of total if guest cancels 14 days days before arrival.

Forfeit 50% of total if guest cancels 21 days days before arrival.

Forfeit 25% of total if guest cancels 30 days days before arrival.

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Check-in time: 14:00.

Check-out time: 10:00 am.

No smoking inside the rooms.

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Thank you for considering our guesthouse and we look forward to welcoming you soon.

 

Sincerely,

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1 Royal Street Guesthouse Team